Some Configuration Wizards fail to discover Cluster Disk Groups when hosted on Hyper-V platform

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Article ID: 100050535

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Updated On:

Description

Error Message

 

Cause

From Infoscale 7.4.2 the Wizards handle Azure VMs differently and it can happen that VMs hosted on Microsoft Hyper-V platform are accidentially discovered as Azure VMs.

Resolution

If you encounter this issue, please follow these steps:

1) Go to Registry Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SystemInformation
2) Change SystemManufacturer value from 'Microsoft Corporation' to empty string value.
3) Run the Configuration Wizard again and create the Service group.
4) After successful creation of SG, restore System Manufacturer registry value or after restart of machine, Registry value will get restored automatically.

 

Issue/Introduction