Veritas InfoScale Operations Manager shows "Maintenance Mode" warning

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Article ID: 100050974

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Description

Error Message

Warning: Management server is running in maintenance mode, please contact Veritas support

Cause

Maintenance mode file is present on the Management Server (MS)

Resolution

Follow the steps below to resolve:

  1. Make sure VIOM MS upgrade is not in progress
  2. Verify no backup or vomgather is running on VIOM MS
  3. Check for “cms_upgrade_in_progress” file at locations below
    1. Linux MS - /var/opt/VRTSsfmh/tmp/cms_upgrade_in_progress
    2. Windows MS - C:\ProgramData\Symantec\VRTSsfmh\tmp\cms_upgrade_in_progress
  4. Delete file if present
  5. Restart VIOM services with the appropriate command
    1. Linux MS - /opt/VRTSsfmcs/bin/vomsc --restart
    2. Windows MS - "C:\Program Files\Veritas\VRTSsfmcs\bin\vomsc" --restart

Issue/Introduction

Veritas InfoScale Operations Manager (VIOM) shows "Management server is running in maintenance mode" warning