Running report on organisation object in VIOM GUI leads to HTTP 400 error when using 7.4.0.700

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Article ID: 100051252

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Updated On:

Description

Error Message

"HTTP Status 400 - Bad Request. Invalid character found in the requested target."

Cause

The underlying cause of the error was the Tomcat Apache web server configuration filtering out special characters.

Resolution

Steps to resolve this issue on Linux management server:

a) Stop web server

/opt/VRTSsfmcs/bin/vomsc --stop web

 

b) Amend following file and append part in bold: /opt/VRTSsfmcs/webgui/tomcat/conf/server.xml

               maxThreads="150" SSLEnabled="true" scheme="https" secure="true"

               clientAuth="false" SSLProtocol="TLSv1.2" sslProtocol="TLS" keystoreFile="${vom.webgui.install.dir}/tomcat/cert/.keystore" compression="on" compressableMimeType="text/html,text/xml,text/plain,text/css,text/javascript" URIEncoding="UTF-8" ciphers="TLS_RSA_WITH_AES_256_CBC_SHA,TLS_RSA_WITH_AES_128_CBC_SHA,SSL_RSA_WITH_RC4_128_SHA,TLS_RSA_WITH_RC4_128_SHA,SSL_RSA_WITH_RC4_128_MD5,TLS_RSA_WITH_RC4_128_MD5" relaxedQueryChars="{}"/>

 

c) Restart web server:

# /opt/VRTSsfmcs/bin/vomsc --start web

 

The change will be incorporated into VIOM 7.4.2.500, due in September, 2021

Issue/Introduction

While running reports on an organisation object in the VIOM GUI and trying to save as a csv file, an error was encountered.