Loading InfoScale Storage modules fails with "modprobe: FATAL: Module <module> not found in directory /lib/modules/<os_kernel>"

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Article ID: 100052697

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Description

Error Message

modprobe: FATAL: Module not found in directory /lib/modules/

Cause

The InfoScale Storage kernel modules are not created in the /lib/modules/ directory. This prevents them from being loaded with modprobe. Some modules that could be affected are vxodm, veki, and vxdmp.

Resolution

Stop and start vxvm-boot. This should create the proper modules which will allow all of the InfoScale Storage modules load.

 # systemctl stop vxvm-boot

 # systemctl start vxvm-boot

Issue/Introduction

When trying to load InfoScale Storage modules, /var/log/messages is reporting "modprobe: FATAL: Module <module> not found in directory /lib/modules/<os_kernel>" for each module. This prevents DMP, Volume Manager, and VXFS from starting. Manually running modprobe will also fail to load the modules.