FileShare resource fails to online with VCS DBG_21 V-16-50-0 and Failed to get share information: 2310

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Article ID: 100053036

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Description

Error Message

VCS DBG_21 V-16-50-0 FileShare::online:Failed to get share information: 2310

DBG_21 V-16-50-0 FileShare::online:(2) CRegKey::Open failed for Software\Veritas\VCS\BundledAgents\Lanman\

VCS DBG_21 V-16-50-0 FileShare::online:Failed to get security descriptor: 5

= Name of the FileShare resource affected
= ShareName attribute of the FileShare resource affected

 

Examples:

DBG_21 V-16-50-0 FileShare:FS_FILESHARE:online:(2) CRegKey::Open failed for Software\Veritas\VCS\BundledAgents\Lanman\FILESHARE

Cause

This can happen if there is a syntax error in the UserPermissions attribute of the FileShare resource. For instance, using CHANGE-ACCESS instead of CHANGE_ACCESS. When the change is made initially it will accept the value. However, trying to bring the FileShare resource back online after it's been taken offline will cause the resource to go to FAULTED with the error messages above.

Resolution

Use the correct syntax when adding permissions values to the UserPermissions attribute in the FileShare resource. 

  • FULL_CONTROL
  • READ_ACCESS
  • CHANGE_ACCESS
  • NO_ACCESS

For full details on the permissions above, please refer to FileShare resource documentation in the Cluster Server Bundled Agents Guide for your InfoScale version.

 

 

Issue/Introduction

FileShare fails to come online within the cluster. When viewing %VCS_HOME%\logs\fileshare_a.txt log file you may see the error messages below
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