After upgrading Veritas InfoScale Storage 7.4.1 to 7.4.2 on Windows Server 2019, EMC disks are no longer visible in Veritas Enterprise Administrator if EMC PowerPath is installed on the system.
Article ID: 100053797
Updated On:
Description
Error Message
Messages similar to the following may be present in the vxisis.log under C:\Program Files\Veritas\VERITAS Object Bus\logs:
10/29/2020 12:42:49 PM:6276:CPnp: CreatePnpDisk - No Show, but EMC and registry key is set, so going to show
10/29/2020 12:42:49 PM:6276:CPnp: CreatePnpDisk - No Show
10/29/2020 12:42:49 PM:6276:CPnp: CreatePnpDisk - No Show, but EMC and registry key is set, so going to show
10/29/2020 12:42:49 PM:6276:CPnp: CreatePnpDisk - No Show
10/29/2020 12:42:49 PM:6276:CPnp: CreatePnpDisk - No Show, but EMC and registry key is set, so going to show
10/29/2020 12:42:49 PM:6276:CPnp: CreatePnpDisk - No Show
10/29/2020 12:42:49 PM:6276:CPnp: CreatePnpDisk - No Show, but EMC and registry key is set, so going to show
10/29/2020 12:42:49 PM:6276:CPnp: CreatePnpDisk - No Show
10/29/2020 12:42:49 PM:6276:CPnp: CreatePnpDisk - No Show, but EMC and registry key is set, so going to show
10/29/2020 12:42:49 PM:6276:CPnp: CreatePnpDisk - No Show
10/29/2020 12:42:49 PM:6276:CPnp: CreatePnpDisk - No Show, but EMC and registry key is set, so going to show
10/29/2020 12:42:49 PM:6276:CPnp: CreatePnpDisk - No Show
10/29/2020 12:42:49 PM:6276:Cpnp: CheckForEmcGateKeeper: not an EMC device. Skipping
10/29/2020 12:42:49 PM:6276:pnp - CheckForNALSIGateKeeper - not an NALSI device. Skipping
Cause
This issue occurs due to a change in the Veritas Volume Manager disk initialization process in InfoScale 7.4.2 as compared to that in InfoScale 7.4.1.
Resolution
Patch Patch_7_4_20002_0_4023332 is created to update the disk initialization process in InfoScale Storage 7.4.2 in order to avoid this issue between the Veritas DSM and EMC PowerPath in the same environment:
Issue/Introduction
Additional Information
