Error Message

Jan 01 11:24:02 server systemd[1]: Starting cmsCollectorservice.service...
Jan 01 11:24:02 server systemd[1]: cmsCollectorservice.service: Control process exited, code=exited status=203
Jan 01 11:24:02 server systemd[1]: cmsCollectorservice.service: Failed with result 'exit-code'.
Jan 01 11:24:02 server systemd[1]: Failed to start cmsCollectorservice.service.

[root@server ~]# /etc/rc.d/init.d/cmsCollectorservice start
-bash: /etc/rc.d/init.d/cmsCollectorservice: /bin/sh^M: bad interpreter: No such file or directory

The issue occurs when the cmsCollectorservice file has carriage-return characters which causes the error and eventually causes the service to fail.

1. Check for carriage-returns (^M) in the cmsCollectorService file.

   • cat -Aet /etc/init.d/cmsCollectorservice
#!/bin/sh^M$
#$Id$^M$
# $Copyright (c) 2019 Veritas Technologies LLC.  All rights reserved. Veritas^M$
# and the Veritas Logo are trademarks or registered trademarks of Veritas^M$
# Technologies^M$
# LLC or its affiliates in the U.S. and other countries. Other names may be^M$
# trademarks^M$
# of their respective owners.^M$
 ^M$
# The Licensed Software and Documentation are deemed to be commercial computer^M$
# software as defined in FAR 12.212 and subject to restricted rights as defined^M$
# in FAR Section 52.227-19 "Commercial Computer Software - Restricted Rights" and^M$
# DFARS 227.7202, et seq. "Commercial Computer Software and Commercial Computer^M$
# Software Documentation," as applicable, and any successor regulations, whether^M$
# delivered by Veritas as on premises or hosted services. Any use, modification,^M$
# reproduction release, performance, display or disclosure of the Licensed Software^M$
# and Documentation by the U.S. Government shall be solely in accordance with the^M$
# terms of this Agreement. $^M$
^M$
===================================================
2. Clear the carriage-returns using dos2unix
   • dos2unix /etc/init.d/cmsCollectorservice
dos2unix: converting file /etc/init.d/cmsCollectorservice to Unix format...
3. Verify there are no more carriage returns
   • cat -Aet /etc/init.d/cmsCollectorservice
#!/bin/sh$
#$Id$$
# $Copyright (c) 2019 Veritas Technologies LLC.  All rights reserved. Veritas$
# and the Veritas Logo are trademarks or registered trademarks of Veritas$
# Technologies$
# LLC or its affiliates in the U.S. and other countries. Other names may be$
# trademarks$
# of their respective owners.$
 $
# The Licensed Software and Documentation are deemed to be commercial computer$
# software as defined in FAR 12.212 and subject to restricted rights as defined$
# in FAR Section 52.227-19 "Commercial Computer Software - Restricted Rights" and$
# DFARS 227.7202, et seq. "Commercial Computer Software and Commercial Computer$
# Software Documentation," as applicable, and any successor regulations, whether$
# delivered by Veritas as on premises or hosted services. Any use, modification,$
# reproduction release, performance, display or disclosure of the Licensed Software$
# and Documentation by the U.S. Government shall be solely in accordance with the$
# terms of this Agreement. $$
$
4. Start the cmsCollectorService
   • /opt/VRTSsfmcs/bin/cmsCollector -start