After upgrade to Veritas Infoscale Operations Manager (VIOM) 8.0.0.220, the task for the upgrade in the VIOM console never completes
Article ID: 100055260
Updated On:
Description
Error Message
After consulting the /var/opt/VRTSsfmh/logs/mhrun.log file, an error reporting a missing library file is observed:
2023-02-20T09:41:48.025+00:00 ...[debug] 6646 upgrade_cms: json = {"JOB":{"STATE":"SUCCESS","ERROR":"/opt/VRTSsfmh/bin/xdbadm: error while loading shared libraries: libltdl.so.7: cannot open shared object file: No such file or directory\n/opt/VRTSsfmh/bin/xdbadm: error while loading shared libraries: libltdl.so.7: cannot open shared object file: No such file or directory...}
Cause
The cause of the missing library file is that the relevant operating system package is not installed.
Resolution
Install the package of the missing file:
# yum install libtool-ltdl
and the re-installation of VIOM 8.0.0.220 can be attempted. The task should complete without issue.
Issue/Introduction
Error Message
After consulting the /var/opt/VRTSsfmh/logs/mhrun.log file, an error reporting a missing library file is observed:2023-02-20T09:41:48.025+00:00 ...[debug] 6646 upgrade_cms: json = {"JOB":{"STATE":"SUCCESS","ERROR":"/opt/VRTSsfmh/bin/xdbadm: error while loading shared libraries: libltdl.so.7: cannot open shared object file: No such file or directory\n/opt/VRTSsfmh/bin/xdbadm: error while loading shared libraries: libltdl.so.7: cannot open shared object file: No such file or directory...}
