LLT module fails to load during installation or configuration of Veritas InfoScale Enterprise 8.0 on RHEL 7.9

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Article ID: 100058725

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Description

Error Message

# gabconfig -U

GAB gabconfig ERROR V-15-2-25022 unknown error

# lltconfig -U

LLT ERROR V-14-2-15000 open /dev/llt failed: no such device or address
 

Cause

In non-FSS (Flexible Storage Sharing) environments, the default value of '1' for LLT_UDP_MULTIPORT in the /etc/sysconfig/llt configuration file may be affecting the ability of the LLT module to load after a new installation/configuration of InfoScale Enterprise 8.0 on RHEL 7.9.

 

Resolution

 

The following steps must be performed as a workaround:

1. Open /etc/sysconfig/llt in a text editor.

2. Uncomment the following line:

#LLT_UDP_MULTIPORT

Change it to:

LLT_UDP_MULTIPORT=0

3. Close and save file.

4. Unload LLT module:

# lltconfig -U

5. Reattempt configuration using installer file:

# ./installer -configure

6. Run 'lsmod' to confirm the llt module is loaded and check the 'lltstat -vvn' output.

Issue/Introduction

LLT module fails to load during installation or configuration of Veritas InfoScale Enterprise 8.0 in RHEL 7.9 environment. While attempting to install or configure InfoScale Enterprise using the installer CPI, it may fail to load LLT and skip the remainder of the modules on the list. Thereby causing an incomplete installation or configuration. Alternatively while attempting to load or unload GAB and LLT manually, the following errors may be seen: