SAPNW resource fails to probe when starting VCS or when running the 'hares -probe' command

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Article ID: 100059352

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Description

Error Message

Can't locate Comms.pm

Cause

The Comms.pm module is missing as the VRTSacclib package is not installed.

Resolution

Download and install the latest ACC Library that is required for the system from https://downloads.infoscale.com/tools/high-availability-agents

 

Issue/Introduction

SAPNW resource fails to probe when starting VCS or when running the "hares -probe <resourcename> -sys <system> command. The following error is reported in the /var/VRTSvcs/log/SAPNW_A.log file.