Failed to load vxportal or fdd modules after upgrade

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Article ID: 100060387

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Description

Error Message

The vxportal, fdd, or vxfs modules not found in # modinfo | grep vx command output:

250 10948800  5a3c0 316   1  vxdmp (VxVM 6.2.1.8403 Multipathing Dr)
253 7bc00000 2b4160 318   1  vxio (VxVM 6.2.1.8403 I/O driver)
254 113fe1c8   11e8 319   1  vxspec (VxVM 6.2.1.8403 control/status )

 

Veritas modules not found in # cat /etc/name_to_major | grep vx file.

vxge 292
vxlan 293
vxlo 325
vxfen 328
vxdmp 316
vxio 317
vxspec 318

Expected:
# modinfo | grep vx
250 109468d8    d28 322   1  vxportal (VxFS 6.2.1.8300 Solaris OS 5.11)
251 10947480 255b48  28   1  vxfs (VxFS 6.2.1.8300 Solaris OS 5.11)
252 10b93a48   20d8 325   1  vxlo (Veritas Loopback Driver 0.1)
255 11863030  5e750 328   1  vxfen (VRTS Fence 6.2.1)
288 7bdb4000  5a3c0 316   1  vxdmp (VxVM 6.2.1.8403 Multipathing Dr)
289 7b400000 2b4160 317   1  vxio (VxVM 6.2.1.8403 I/O driver)
290 7bd78ae0   11e8 318   1  vxspec (VxVM 6.2.1.8403 control/status )

 

Output from cat /etc/name_to_major | egrep "vxportal|fdd" command:
#

 

Cause

In some situations, the Veritas 6.2.X Version CPI Program installer removes the drivers during the process of upgrade/stop operations, but the drivers are not re-added.

Resolution

Execute the following commands:

# add_drv -m '* 0640 root sys' vxportal
# modload vxportal
# add_drv -m '* 0640 root sys' fdd
# modload fdd

Note:  If add_drv shows the following message, then reboot the system:

-bash-4.4#  add_drv -v -n vxportal
Reboot client to install driver.
Driver (vxportal) installed.
-bash-4.4#  add_drv -v -n fdd
Reboot client to install driver.
Driver (fdd) installed.
 

Issue/Introduction

Failed to load/unload some Veritas modules after upgrade and "installer -stop" in Veritas Storage Foundation Version 6.2.X