Error Message

The Engine_A.log at %VCS_HOME%/log would report the error below:

VCS Error V-16-20027-11: RVGPrimary: online: migrate of failed with error code 37376 and message. Failed to perform the operation.

Error V-106-68644-658: The Secondary node could not perform requested operation.

When the Global SG is configured on the Public NIC and VVR on a different NIC belonging to a different network, then the network for VVR is not able to reach the domain and Active Directory (AD) services.

For VVR, when a failover happens, the VVR Security (VxSAS) service does the handshake before swapping the roles of Primary and Secondary. In the handshake, the VxSAS on Primary and Secondary exchange the SecurityContext structure where the logged-on user validation is performed.

When the logged-on user is a domain user, and Public NIC is disabled/faulted, all the communication with the domain is broken, preventing the VxSAS service from authenticating the logged-on user. The Replication network, too, is unable to reach the domain.

Owing to this, the role reversal of Primary-Secondary via VxSAS does not occur, preventing the RVGPrimary from coming online on the DR site.

A supported hotfix has been made available for this issue. Please contact Veritas Technical Support to obtain this fix. 

Veritas Technologies LLC currently plans to address this issue by way of a patch or hotfix to the current version of the software. Please note that Veritas Technologies LLC reserves the right to remove any fix from the targeted release if it does not pass quality assurance tests. Veritas’ plans are subject to change and any action taken by you based on the above information or your reliance upon the above information is made at your own risk.

Please contact your Veritas Sales representative or the Veritas Sales group for upgrade information including upgrade eligibility to the release containing the resolution for this issue.