Description

This guide provides step-by-step instructions on how to download the explorer after completing the LEAPP Ansible installations or upgrades. The explorer logs are essential for troubleshooting and diagnosing any issues that may have occurred during the testing process. By following these instructions, the explorer logs can be retrieved and provided to Veritas Technical Support for further analysis.

To download the explorer logs after completing the LEAPP Ansible test run, follow these steps:

Step 1: Access the server

1. Log in to the server where the LEAPP Ansible test run was performed.

Step 2: Locate the explorer logs

1. Navigate to the directory where the explorer logs are stored. The exact location may vary depending on your environment and configuration.
2. Look for a directory named explorer_logs or a similar name.

Step 3: Download the explorer logs

1. Select the explorer logs directory.
2. Right-click on the directory and choose the Download option.
3. Save the explorer logs to a location on the local machine.

Step 4: Provide the explorer logs

1. Once the explorer logs have been downloaded, provide them to the relevant support team or attach them to the support case for further analysis.
2. If you are working with a Veritas support representative, you can upload the explorer logs directly to the case using the Veritas Support website or any other designated file-sharing platform.