Troubleshooting VIOM DB restoration failure on new MS server
Article ID: 100066073
Updated On:
Description
Error Message
Cause
The ownership and permissions settings for various VIOM directories were checked and it was confirmed that /opt/VRTSsfmcs/pgsql/bin had the correct ownership (ie habdbsync:habdbsync) and that the pgsql binary existed. However, the permissions for /vomdb/var/opt/VRTSsfmcs/db/data and the /vomdb/opt/VRTSsfmcs/db/.VRTSsfmcs/db/data link were not correct, thus causing the permission error.
Resolution
The VIOM services were stopped and the permissions (either 777 or 700 can be used) and ownership ( habdbsync:habdbsync ) were set. Then the VIOM services were successfully restarted and VIOM was confirmed to be working properly.
Issue/Introduction
The VIOM DB restoration process failed on a new MS server running RHEL 8.9.
When attempting to start the VIOM database service using the following command:
# su habdbsync -c "LD_LIBRARY_PATH=/opt/VRTSsfmcs/pgsql/lib; export LD_LIBRARY_PATH; /opt/VRTSsfmcs/pgsql/bin/pg_ctl -o '-p 5636' -w start -D /vomdb/opt/VRTSsfmcs/db/data "
an error message indicating a permissions issue with pgsql was reported.
Additional Information
JIRA: STESC-8808
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