Upgrade Coordination Point Server to 8.0.2 update 2 and the vxcpserv resource faults

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Article ID: 100066592

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Updated On:

Description

Error Message

From the cpserver_A.log, it reports:

2024-03-07 14:14:15 CPS ERROR V-97-1400-966 Non-root users cannot have read, write or execute permissions on file /etc/vxcps.conf.

2024-03-07 14:14:15 CPS ERROR V-97-1400-7 Error in reading configuration file. Exiting.

 

and from the /var/log/messages file, it reports:

Mar  7 14:09:04 node2 Had[3011]: VCS ERROR V-16-1-56094 Resource vxcpserv is faulted on system node2

Mar  7 14:14:15 node2 vxcpserv[1602673]: Non-root users cannot have read, write or execute permissions on file /etc/vxcps.conf.

Mar  7 14:14:15 node2 vxcpserv[1602673]: Error in reading configuration file. Exiting.

Mar  7 14:16:16 node2 AgentFramework[1602577]: VCS ERROR V-16-2-13066 Thread(139751569389312) Agent is calling clean for resource(vxcpserv) because the resource is not up even after online completed.

Mar  7 14:16:16 node2 AgentFramework[1602577]: VCS ERROR V-16-2-13068 Thread(139751569389312) Resource(vxcpserv) - clean completed successfully.

Mar  7 14:16:16 node2 AgentFramework[1602577]: VCS ERROR V-16-2-13071 Thread(139751569389312) Resource(vxcpserv): reached OnlineRetryLimit(0).

Mar  7 14:16:16 node2 Had[1602538]: VCS ERROR V-16-2-13066 (node2) Agent is calling clean for resource(vxcpserv) because the resource is not up even after online completed.

Mar  7 14:16:17 node2 Had[1602538]: VCS ERROR V-16-1-54031 Resource vxcpserv (Owner: Unspecified, Group: CPSSG) is FAULTED on sys node2

 

Cause

The issue (erroneous permissions added to vxcps.conf) is due to an issue in the Common Product Installer (CPI) patch that was used in the upgrade.

Resolution

A hotfix is now available for this issue in the current version(s) of the product(s) mentioned. 

Veritas have released InfoScale 8.0.2 CPI P5 Patch (cpi-Patch-8.0.2.500) for this issue.

 

Issue/Introduction

Upgrade Coordination Point Server to 8.0.2 update 2 and the vxcpserv resource faults

Additional Information

JIRA: STESC-8758 SW Download: UPD552731