"vxfen faulted - Resource coordpoint is faulted" Error

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Article ID: 100069899

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Description

Error Message

VCS ERROR V-16-1-56094 Resource coordpoint is faulted on system
VCS WARNING V-16-10061-663 CoordPoint:coordpoint:monitor:Node 0 not registered on disk /dev/vx/rdmp/3pardata0_1649
VCS WARNING V-16-10061-663 CoordPoint:coordpoint:monitor:Node 0 not registered on disk /dev/vx/rdmp/3pardata0_1650
VCS WARNING V-16-10061-663 CoordPoint:coordpoint:monitor:Node 0 not registered on disk /dev/vx/rdmp/3pardata0_1651

 

Cause

The root cause of the issue was identified as missing keys for node 001 in the vxfen SG. The keys were registered only for node 002. This occurred due to both cluster nodes running on the same ESXi host, which was not the intended configuration.

 

Resolution

To resolve the issue, follow these steps:

  1. Verify that both cluster nodes are running on separate ESXi hosts. If they are running on the same host, contact the VM team to move one of the nodes to a different host.

  2. Execute the following commands on the affected node:

    • systemctl status vxfen (Check the service status)
    • hastop -local -force (Stop the cluster locally with the -force option)
    • systemctl restart vxfen (Restart the vxfen service to refresh the keys)
    • systemctl status vxfen
    • vxfenadm -s all -f /etc/vxfentab (Check if keys are present for both hosts)
    • hastart (Start the cluster back)

    Note: It is recommended to perform these steps outside of business hours or with proper downtime.

  3. After executing the above steps, verify that the keys are now present for both nodes and the vxfen SG is in the online state.

 

Issue/Introduction

The user encountered a technical issue where the "vxfen" resource in InfoScale Cluster was faulted due to the "coordpoint" resource being faulted on the system. This issue impacted the availability and functionality of the cluster.
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