Error Message

ERROR: No appropriate modules found. Error in loading module "vxdmp". See documentation.
warning: %post(VRTSvxvm--RHEL8.x86_64) scriptlet failed, exit status 1

The root cause of the installation failure is the absence of appropriate modules required for the "vxdmp" component during the post-installation script execution. This issue arises due to compatibility problems between the InfoScale 7.4.2 package and the newly upgraded RHEL 8.10 operating system. The error in the post-install script of the VRTSvxvm package leads to the overall installation failure.

To resolve the installation failure, follow these steps:

1. Download the CPI Patch which addresses the compatibility issue with RHEL 8.10:

   https://downloads.infoscale.com/

   and CPI 7.4.2 P40

2. Reattempt the Installation of InfoScale 7.4.2 (including cumulative patch and patch for RHEL 8.10 support) using the CPI patch:

    eg ' ./installer -require /tmp/CPI_7.4.2_P40.pl
 

3. Check the installation logs to ensure that the VRTSvxvm package and its components are installed and started successfully without any errors.

By using the above CPI patch, the installation should complete successfully and the InfoScale environment will be fully operational on RHEL 8.10.

After upgrading a server from RHEL 7.9 to RHEL 8.10, the installation of InfoScale 7.4.2 (including cumulative patch and patch for RHEL 8.10 support) fails. The main symptom observed is an error message indicating that no appropriate modules were found, specifically the "vxdmp" module. This issue prevents the successful installation and enabling of VxVM systemd-services, impacting the overall functionality of the InfoScale environment.