Veritas Flexible Storage Sharing - Azure VM - Plex attach takes time to sync.

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Article ID: 100072768

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Updated On:

Description

Error Message

There are no error messages.

When a plex attach happens, all vx commands are slow/hang.

Cause

This issue is identified as a defect when working with 4k native disks.

Resolution

A supported hotfix has been made available for this issue. Please contact Technical Support to obtain this fix. This hotfix has not yet gone through any extensive Q&A testing. Consequently, if you are not adversely affected by this problem and have a satisfactory temporary workaround in place, we recommend that you wait for the public release of this hotfix.

The Product Engineering Team currently plans to address this issue by way of a patch or hotfix to the current version of the software. Please note that we as a company reserve the right to remove any fix from the targeted release if it does not pass quality assurance tests. Our plans are subject to change and any action taken by you based on the above information or your reliance upon the above information is made at your own risk.

Please contact your Sales representative or the Sales group for upgrade information including upgrade eligibility for the release containing the resolution for this issue.

As a workaround, it is recommended to configure 512E 4k disks until the fix is available.

Issue/Introduction

Flexible Storage Sharing - Azure VM - Plex attach takes time to sync, causing a delay in the Online operation for the Resource Group, which results in performance issues.

Additional Information

JIRA: STESC-9349