The VERITAS Oracle Disk Manager (vxodm) service enters Maintenance mode and fails to come online in a two node Veritas Cluster Server (VCS) 7.3.1 on Solaris 11.3

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Article ID: 100073589

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Updated On:

Description

Error Message

```
svc:/system/vxodm:default (VERITAS Oracle Disk Manager)
State: maintenance since Wed Jan 29 04:55:55 2025
Reason: Start method failed repeatedly, last died on Killed (9).
Impact: This service is not running.
```
Log Excerpt:
```
.1: mount: fatal: : open failed: No such file or directory
/lib/svc/method/odm: line 106: 345: Killed
[ Jan 29 04:55:55 Method "start" failed due to signal KILL. ]
```

 

Cause

The issue occurs due to a version mismatch in the VRTSodm version installed on the two nodes in the cluster.

 

 

Resolution

To address the issue, ensure the same version of VRTSodm is installed on the cluster nodes.

For example: For a 2 node VCS 7.3.1, the issue can occur when System A has VRTSodm 7.3.1 installed, whilst System B has VRTSodm 7.4.1 installed, causing the vxodm service to fail on System B.

To resolve the issue in the above illustrated example, reverting the VRTSodm package on System B to 7.3.1, will allow the vxodm service to be successfully started on System B:

 

Issue/Introduction

The VERITAS Oracle Disk Manager (vxodm) service enters Maintenance mode and fails to come online in a two node Veritas Cluster Server (VCS) 7.3.1 on Solaris 11.3 The primary symptom observed is that the vxodm service fails on one node whilst it works fine on the other node.
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