The CPI patch needs to be used with every invocation of the CPI installer so that the issue is not encountered.

CPI Patch file name                File Version                 Patch Version
802_CPI_PATCH_Update.tar.gz    8.0.2.3500                   8.0.2 update 8
907_CPI_PATCH_Update.tar.gz    9.0.7                           9.0.7
80_CPI_PATCH_Update.tar.gz      8.0.0.4100                   8.0 update 6
742_CPI_PATCH_Update.tar.gz     7.4.2.5900                  7.4.2 update 9

The Issue: The installer rejected the customer's .lic license key because its "Product Name" metadata field was completely blank, causing the installer's Perl script validation check to fail.

The Fix: We resolved this by applying the CPI patch script using ./installer -require /<path>/CPI_*.pl, which fixes the validation logic and allows fresh installations, upgrades, and configurations to proceed successfully.