Issues with Infoscale installation/usability when installed on a non-English locale based Windows Operating System

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Article ID: 100076675

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Updated On:

Description

Error Message

There are no specific error messages. 

 

Cause

Currently Infoscale only supports English locale based Windows OS.

Resolution

At this time, there are no plans to address this issue through a patch or hotfix in the current or previous versions of the software. Although this issue may potentially be resolved in a future major revision, it is not currently scheduled for any upcoming release. If this issue has a significant business impact on your continued use of the product, please contact your Sales representative or the Sales team to discuss your concerns.

Issue/Introduction

For Infoscale 8.x and 9.x, when using a non-English locale based Windows Operating System (OS), there can be issues related to installation or overall usability of the product. Few key areas of issues being:
  • Infoscale installation failures
  • CLI based operations fail or yield unexpected results.

Additional Information

JIRA: STESC-9907