System panic in vol_ru_check_update_done

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Article ID: 100076685

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Description

Error Message

The vmcore file contains the following stack. 

#7 [ffffae7b51bffd40] page_fault at ffffffffbcc0111e
    [exception RIP: vol_ru_check_update_done+55]
    RIP: ffffffffc35083e7  RSP: ffffae7b51bffdf8  RFLAGS: 00010046
    RAX: 0000000000000000  RBX: ffff8900ad90bc00  RCX: 000000000000001c
    RDX: 0000000000000010  RSI: ffff89004ddabc00  RDI: ffff89072eac0000
    RBP: ffff89004ddabc00   R8: 0000000000000001   R9: ffffffffc351de00
    R10: ffff8900ad90bc00  R11: 0000000000000001  R12: ffff89072eac0000
    R13: ffffae7b51bffe30  R14: ffff890079ad7148  R15: ffff89004ddabcc8
    ORIG_RAX: ffffffffffffffff  CS: 0010  SS: 0000
 #8 [ffffae7b51bffe20] vol_rv_write2_done at ffffffffc351de4e [vxio]
 #9 [ffffae7b51bffea0] voliod_iohandle at ffffffffc335d284 [vxio]
#10 [ffffae7b51bffee0] voliod_loop at ffffffffc335d632 [vxio]
#11 [ffffae7b51bfff10] kthread at ffffffffbc31798a

Cause

This is a known defect and fixed in etrack 4105953.

 

Resolution

Download and apply the latest cumulative patch for Infoscale 7.4.2 or 8.0.

 

Issue/Introduction

Node panics in a CVR cluster due to null pointer reference.

Additional Information

ETrack: 4105953 ETrack: 4109554